Benefits of working with a MS Gold Partner
If you are NOT operating with a Microsoft Gold Partner, your Azure Subscription includes the BASIC Support Plan. You have the opportunity to improve your assist plan to the “Developer” ($29/month), the “Standard” ($a hundred/month) or the “Premier” ($1000/month) guide plan at a further month-to-month cost.
If you’re working with a Microsoft Gold Partner, you have got access to the Microsoft Premier Support Plan for gratis, saving $a thousand each month.
This plan offers you 24/7 get entry to to an extended network of Microsoft Business Solutions experts with the exceptional know-how for any Microsoft products. With the fastest initial response inside 15 mins, the Microsoft Premier Support Plan allows you to consciousness for your business, not your structures.
Maximum Support
Best guide in town! You get the fastest response, whenever you want to reduce the business effect of your trouble. The only plan that consists of guide API to manage your cases as well as, operation, and structure support!
This is the 19th weblog within the Microsoft Azure Fundamentals Certification Series (AZ-900) of Topic 4: Azure Pricing And Support.
You can undergo my preceding topic three.Four Microsoft Azure Governance to recognise more approximately Azure Blueprints and Azure Policy.
This blog covers the subject 4.Three Azure Pricing And Support: Azure Support Options which includes Azure Support Plans & External Azure Support Options.
A production environment on the cloud is a recipe for disaster if the underlying guide is not there, understanding which channels of aid to get entry to can be key to the uptime of your cloud environment.
Azure Support Plans
Every Azure subscription includes free get right of entry to to billing and subscription aid, Azure services and products documentation, on line self-assist documentation, white papers, and network aid forums.
Microsoft offers four guide plans which can offer you with technical aid:
Basic: Available to all Microsoft Azure bills, this is the handiest unfastened plan and does not have any energetic assist from Azure, the user has get right of entry to to community boards, self-assist documentation, and so on, and might improve as many guide tickets as required.
Developer: Best suggested for trial and non-manufacturing environments, azure support plans This plan has active aid from Azure within the form of get admission to to support engineers via email in the course of widespread Business hours. The response time from Microsoft for this plan is within eight hours.
Standard: Best counseled for manufacturing workload environments, this plan is an upgrade of the developer plan and gives aid in the form of 24×7 get admission to to aid engineers through electronic mail and speak to. The response time from Microsoft for this plan is within one hour.